Methodology

How we test agency workflows.

Each benchmark begins with a clearly defined agency task and a documented test environment.

What we measure

• Setup time
• Software cost
• Number of human interventions
• Response time
• Reliability across repeated tests
• Recovery from failures
• Ongoing maintenance requirements
• Scalability across multiple clients

Simulated scenarios

When a benchmark uses a simulated agency or client, we label it clearly. We do not present simulated businesses, customers, or outcomes as real.